Authors

Meredith is a content marketing manager at PDQ focused on endpoint management, patching, deployment, and automation. She turns dense IT workflows into clear, step-by-step guidance by collaborating with sysadmins and product experts to keep tutorials accurate and repeatable. She brings 15+ years of experience simplifying complex SaaS and security topics and holds an M.A. in communication.

Brock Bingham is a systems administrator with 15 years of experience managing endpoints and servers, with a strong focus on automation, patching, security, and maintaining stable environments at scale. After years of hands-on IT work, he now creates content and teaches, helping other admins learn through practical, real-world guidance.

The SimpleMDM team creates practical guides for IT professionals managing and securing Apple devices at work. Built for admins, by admins, our content is grounded in real-world experience and focused on making Apple device management simpler across macOS, iOS, and iPadOS environments. As a cloud-based mobile device management (MDM) solution, SimpleMDM helps teams deploy devices with zero-touch enrollment, enforce security policies, manage apps and configurations, and automate routine tasks so that devices stay secure, up to date, and ready to use from day one.

Andrea Pepper is an Apple device management and macOS automation specialist who has shipped large Apple programs and standardized macOS baselines across hundreds of endpoints. She has led MDM migrations between platforms, integrated identity providers with Apple Business Manager, and deployed EDR at scale. At PDQ, she wrote tutorials on Apple management and SaaS integrations with a focus on reproducible automation.