Mobile device management

Mobile devices occupy an increasingly important position in education and business IT infrastructure. While companies traditionally relied on bulky desktop computers, more and more now use a diverse array of smartphones, tablets, and laptops. That’s where mobile device management (MDM) comes in. SimpleMDM makes it quick and easy to administer Apple desktop and mobile productivity tools.

man with glasses working on mac and ipad
man with glasses working on mac and ipad
SimpleMDM server illustrationSimpleMDM server illustration

What is mobile device management?

Mobile device management (MDM) refers to the remote monitoring and administering of mobile devices in a business environment. The software used to manage these devices is also called MDM, though enterprise mobility management (EMM), unified endpoint management (UEM), and mobile application management (MAM) solutions provide similar functions.  

Apple devices have a built-in MDM framework, allowing for the management of desktop and mobile devices, including the following:

  • iMacs

  • iPhones

  • iPads

  • MacBooks

  • Apple TVs

Get started

Must-have mobile device management features

Whether you maintain an impressive Mac fleet or just a handful of Apple devices, the right MDM solution allows quick and easy administration. SimpleMDM’s convenient features make Apple device management a breeze.

Easy enrollment and setup

Enroll and set up each device in a minute or less. With SimpleMDM, you’re basically the new Barry Allen.

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Zero-touch enrollment

In conjunction with Apple's Automated Device Enrollment (ADE) program, automatically link any device purchased from Apple and Apple Authorized Resellers to your Apple Business Manager account. Customize the enrollment settings to suit your environment. Streamlined provisioning saves time and effort.

Integration with your identity provider

Support for SAML or LDAP authentication allows you to integrate with your current identity provider that uses these protocols.

Profile reinstallation

Privacy Preferences Policy, Kernel Extensions Policy, FileVault, and Custom Configuration Profiles reinstall automatically when a device checks in after an operating system update. With 40+ built-in profiles and support for custom configuration profiles (including via API), setting up profiles has never been easier.

Next-level flexibility

With flexible options throughout, you can manage Apple devices without interrupting your existing workflows.

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Customizable configuration

Advanced configuration options give you the flexibility to automate workflows in a way that benefits your team.

Munki integration

Robust Munki integration provides additional app capabilities, including supporting the installation of a wider range of software and providing a self-serve app store.

Superior fleet visibility

An accurate overview of your environment simplifies troubleshooting, optimizing, and securing devices. SimpleMDM gives you both high-level and granular insights.

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Real-time information

A Device Details screen provides instant insight into the OS version, hardware encryption, settings, installed applications, and more. Knowledge is power.

Audit logs

Maintain an audit log of who did what and when within the admin portal and the API. All admin actions and device configuration changes are logged with detailed metadata.

Device locations

Device tracking shows you the current and historic locations of managed devices. Perfect for finding missing devices and keeping track of on-the-go employees!

Streamlined distribution and deployment

Whether you’re sharing content or patching apps, effective distribution and deployment are critical to endpoint security and efficiency.

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Company-owned license distribution

With Apple Apps and Books, you can assign licenses without requiring the user’s Apple ID.

Rapid, agentless deployment

An intuitive design makes deployments quick and easy. No need to install an agent on anyone’s personal device!

Custom app deployment

Distribute custom apps for all Apple device types, allowing you to provide specific features, tailor the appearance, and personalize the experience.

SimpleMDM vs. leading mobile device management competitors

SimpleMDM’s mobile device management 

Leading competitors 

Agentless deployment

yes

no

Powerful API

yes

no

Hosted Munki integration

yes

no

Easy setup and use

yes

no

Streamlined, intuitive interface

yes

no

Extensive knowledge base

yes

no

Speedy email support

yes

no

30-day trial (no credit card required)

yes

no

Mobile device management FAQs

What are the benefits of mobile device management?

In simple terms, mobile device management optimizes security and functionality by supporting identity and access management. This can have far-reaching effects:

  • Simplify provisioning

  • Help employees be productive without manual intervention on physical devices

  • Reduce the IT team’s workload

  • Mitigate mobile security risks

  • Cut costs

  • Support device compliance

How do you incorporate mobile device management?

Implementing mobile device management typically requires careful planning and the use of an MDM solution. Consider these steps:

  • Assess the number of devices

  • Consider what tasks employees use their devices for

  • Establish clear policies that match your company’s requirements and security needs

  • Incorporate MDM in a larger IT management strategy

  • Explain the purpose and importance of MDM to employees

Once you have the right processes and solutions in place, managing mobile devices should be easy. However, you need to put in time up front if you want seamless MDM. 

What are mobile device management best practices?

An ideal MDM program should simultaneously enhance mobile device security and employee productivity, but striking the right balance requires following best practices. These tips can help:

  • Maintain and enforce an acceptable use policy and a security policy

  • Prioritize data security

  • Push updates quickly to mitigate security risk

  • Use containerization technology for company-owned apps on employee-owned personal devices

  • Maintain corporate data backups

  • Be prepared to perform a remote device wipe if necessary

With these best practices, you can ensure mobile devices in your environment are secure, up to date, and do not pose a major risk to your overall security posture or corporate network.

What devices can be managed through an Apple MDM?

MDM tools can manage a wide range of devices. System requirements vary between platforms, but compatible device types may include the following Apple devices:

  • Smartphones

  • Tablets

  • Laptops

  • Notebooks

  • Desktops

Before investing in MDM software, investigate which devices and operating systems it supports to ensure it’s appropriate for your fleet.

How do you choose the right mobile device management solution?

To choose the best mobile device management solution for your business, take the time to understand your needs and assess how an MDM tool addresses them:

  • Set your budget

  • Weigh the appropriateness for corporate and BYOD devices

  • Assess the solution’s ability to protect sensitive data

  • Consider the features and functionality

  • Think about how the MDM fits your process

  • Read customer stories

Once you’ve narrowed down your choices, schedule a demo or sign up for a trial to see how each MDM solution works.